LTI/SFTP integrations with Apex Learning and MajorClarity have been reset. Customers that have not already received updated credentials can contact customersupport@edmentum.com to get their integration reconnected.
Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.
We continue to monitor Connected Intelligence following the performance issues reported yesterday. The team is actively reviewing service health and customer impact while the investigation remains ongoing. At this time, we are collecting additional data to validate current platform performance and determine whether any lingering issues remain. We will share further updates as additional information becomes available.
Learning and Teaching Resources
Edmentum
PowerSchool